General Terms

Eligibility Criteria

Participants must meet age and health requirements to participate in Sanarex wellness programs to ensure safety and suitability.

You must be at least 50 years old to participate in the senior wellness retreat.

Users agree to use our services lawfully and not for any unauthorized or illegal purpose.

Sanarex services are provided primarily to residents and visitors within Singapore. Use from other jurisdictions may be subject to restrictions.

Account Registration

Creating an account on Sanarex allows access to personalized services and booking management.

You agree to provide true and accurate information during registration.

Maintaining the confidentiality of your account credentials is your responsibility.

Accounts are personal and may not be transferred or shared with others.

Notify Sanarex immediately if your account is compromised.

Sanarex may suspend accounts that violate terms or for security reasons without prior notice.

Service Description

Sanarex offers structured wellness retreat programs focusing on physical, mental, and social well-being for seniors.

We may modify or update services, schedules, or offerings as needed, with reasonable notice.

While we strive for continuous availability, certain factors may cause temporary service interruptions.

User Conduct Rules

Users must adhere to the following rules when participating in Sanarex services:

• Respect other participants and staff at all times.
• Follow instructions provided by wellness retreat facilitators.
• Avoid disruptive or harmful behavior during programs.
• Comply with all safety guidelines and health protocols.
• Refrain from sharing inappropriate or offensive content in communications.
• Do not use Sanarex services for commercial or unauthorized purposes.
• Report any misconduct or concerns promptly to Sanarex management.

User Content Policy

Content shared by users during program participation or via our platforms is subject to the following terms:

You retain ownership of any content you submit but grant Sanarex permission to use it for service promotion and enhancement.

By submitting content, you license Sanarex to reproduce, distribute, and display it worldwide.

Users are responsible for ensuring their content complies with applicable laws and does not infringe third-party rights.

Sanarex reserves the right to remove content deemed inappropriate or violating terms.

Intellectual Property Rights

All intellectual property on Sanarex websites and materials is owned or licensed by us and protected under law.

• Do not copy or reproduce Sanarex branding or content without permission.
• Unauthorized use of our intellectual property is prohibited.
• Requests for use of our materials should be directed to Sanarex.

Paid Services

Certain Sanarex wellness programs may require payment. The following terms apply:

Prices for services are listed on our website and are subject to change with notice.

Payments must be completed through official channels prior to service access.

Subscription options, if available, will have terms outlined during sign-up.

Refund policies are detailed in the booking section and depend on cancellation timing.

Cancellations must be made in accordance with our stated procedures to qualify for refunds or rescheduling.

All applicable taxes are included or specified in pricing information.

Sanarex may adjust service prices periodically with prior notification.

Failure to pay for services may result in suspension or refusal of service.

Disclaimer

Sanarex provides wellness services with reasonable care; however, we do not assume liability for individual health outcomes or unforeseen incidents.

Limitation of Liability

To the extent permitted by law, Sanarex is not liable for indirect or consequential damages arising from service use.

Third Party Services

Services may involve third party providers. Sanarex does not control and is not responsible for these external services.

Termination of Service

Sanarex reserves the right to suspend or terminate access to services for violations of terms or at our discretion.

Termination may result in loss of service access and forfeiture of fees paid.

Privacy Commitment

Our use of personal data is governed by the Sanarex privacy policy accessible on our website.

Communication Consent

By providing contact information, you consent to receive communications related to your participation and relevant updates.

Changes to Terms

Sanarex may revise these terms from time to time. Continued use of our services implies acceptance of updated terms.

Governing Law

These terms are governed by the laws of Singapore.

Dispute Resolution

Disputes will be resolved through good faith negotiation or arbitration under Singapore jurisdiction when necessary.